Jeep Five Star Five Star is the highest recognition that a Chrysler-Plymouth, Jeep, or Dodge dealer can receive from DaimlerChrysler. The heart of Five Star is utilizing customer feedback to continuously improve dealership processes with the goal of offering a superior sales, service and parts experience. The primary benefit of doing business with a Five Star dealership is that customers will receive a better experience. After each visit, the dealership will follow up with customers for their feedback. Customer input is collected for dealership review in order to improve customer-connected processes

       Lincoln Mercury Elite Lincoln Mercury Elite is a one-of-a-kind customer satisfaction initiative dedicated to providing customers with the best-in-class automotive retail and service experience.

      Saturn Summit Award Given by Saturn recognizing an entire Saturn facility team this award reflects highest standards of performance including:

>Sales Customer Satisfaction Index

>Service Customer Satisfaction Index

>Market penetration/sales effectiveness

 >Summit training completion

 >Warranty performance